GSM Real Estate Group, SL, is committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal data and what rights and options you have in this regard. Please also see our Cookie Policy which explains the use of cookies and other web tracking devices through our website.
Who is responsible for the processing of your personal data?
GSM Real Estate Group, SL with N.I.F. B-75833350, registered office at Calle Orihuela, 27, 443, Los Palacios - Formentera del Segura, 03179, Alicante, Los Palacios - Formentera del Segura with phone number +34 711 223 355 and email: sten@GSMakelaars.com is responsible for the processing of your personal data. Therefore, we guarantee your security and confidential treatment, in accordance with the provisions of the EUROPEAN DATA PROTECTION REGULATION (EU) 679/2016, as well as any other applicable regulations.
What types and categories of personal data do we process?
The categories of data that we will need from you are classified as:
- Identification and contact information.
- Connection data, navigation.
Within each of these categories of data are the following types of data that we will request from you or that you will provide to us at some point in our relationship:
Identification and contact data: Name and surname, postal address, shipping address, date of birth, telephone number and email address. It may happen that you provide us with data from third parties with whom you have some type of relationship. In that case, we will process the data because we understand that you have notified these third parties that you were going to provide us with their data and you have referred them to this privacy policy so that they know how we process their data. However, when we have the opportunity we will inform you of this privacy policy.
Connection data, navigation. In the case in which we use this type of data, we may have access to the IP address of your device and the device identification code and metadata.
For Companies we will process the name of your company and tax identification number, name and surname of the contact person, address and telephone number. We appreciate that the data you provide us is updated and real. In the event that the data you provide us is false, incomplete, inaccurate or not updated, we reserve the right to terminate the contracted services or any other contract that may have been signed.
For what purposes do we use your personal data?
In GSM Real Estate Group, SL We use your data to the extent permitted by the RGPD, as well as by current applicable regulations. In any case, the processing will be done for specific, explicit and legitimate purposes, and in no case will they be treated in a manner that is incompatible with said purposes. Specifically, the following treatments will be carried out:
- Respond to your queries, requests or requests.
- Manage the contractual relationship and the provision of consulting services requested by the client.
- Manage your phone calls.
- Issue receipts of payment for the services provided to the client.
- For the correct performance of the requested service, the client's personal data necessary to monitor its evolution during the provision of the service will be processed.
- Carry out all administrative, tax and accounting procedures necessary to comply with our contractual commitments and tax and accounting obligations.
- Compliance with our legal obligations.
- Analyze and improve our services and communications with you.
- Monitor and evaluate compliance with our policies and standards.
- Manage sending of information and commercial prospecting by any means in case of explicit consent.
What is the legitimacy for the processing of your data?
The legitimation of the processing of personal data that we carry out is done at all times in compliance with the provisions of article 6 of the RGPD, as well as article 8 of Organic Law 3/2018. In cases in which the legitimation for the main purpose of the use of data is not found in any of the previous legal bases, the consent of the interested party for the treatment will be requested.
How long do we keep your data?
Personal data will be kept for the time necessary to provide the service or as long as the interested party does not withdraw their consent. Subsequently, the data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking, being available only at the request of Judges and courts, the Ombudsman, the Public Prosecutor's Office or the competent Public Administrations during the limitation period of the actions that could arise and, after this, it will be completely deleted.
Who do we share your data with?
We inform you that the data provided will be communicated to the different providers of products and services that are necessary for the execution of the requested treatment. Our suppliers are obliged to use the data provided solely and exclusively for the fulfillment of the requested service. The personal data processed by GSM Real Estate Group, SL To achieve the purposes detailed above, they may be communicated to the following recipients depending on the legitimizing basis of the communication:
- Public Administrations in the cases provided for by Law.
- The State Security Forces and Bodies.
- Banks and financial entities for the collection of contracted services.
- Public registries of asset solvency and fraud prevention systems
What are your rights?
Rights:
In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:
- Right of access: anyone has the right to obtain confirmation as to whether GSM Real Estate Group, SL is processing personal data that concerns you.
- Right to rectification: You have the right to access your personal data that we have and request its rectification when it is inaccurate.
- Right to deletion: when the data collected is no longer necessary for the purposes for which it was collected.
- Right to limitation of processing: you may request the limitation of the processing of your data and request that it be retained for the exercise or defense of claims.
- Right to portability: you have the right to obtain the personal data that concerns you in a structured, commonly used and machine-readable format and to transmit it to another controller.
- Right to withdraw consent: the right to withdraw any consent you have previously given us to handle your personal information. If you withdraw your consent, this will not affect the lawfulness of our use of your personal information before you withdraw your consent.
How can you exercise your rights?
GSM Real Estate Group, SL undertakes to respect the confidentiality of your personal data and to guarantee the exercise of your rights. You can exercise them free of charge by writing an email to our address sten@GSMakelaars.com simply telling us the reason for your request and the right you want to exercise, informing you that it is essential, according to the Law, that you provide a copy of your DNI or NIE. We also inform you that, continuing with our transparency policy, you can request the rights forms by any of the following means: at the headquarters itself or by email. You are informed that you can also exercise your rights by submitting a declaration to the competent supervisory authority, when you have not obtained satisfaction in the exercise of your rights.
Do you want a form to exercise Rights?
- We have forms for the exercise of your rights, ask us by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
- These forms must be signed electronically or be accompanied by a photocopy of your DNI.
- If someone represents you, you must attach a copy of their ID, or have them sign it with their electronic signature.
- The forms can be submitted in person, sent by letter or by email to the address of the Controller at the beginning of this text.